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0:22 We talk to Joanne Jacobs (@JoanneJacobs) about word of mouth marketing, how communications strategies are changing, the importance of online channels and interactions and harnessing satellite offices.
8:20 Businesses continue to make the same mistakes with online communications, we find out why.
22:48 Still no sign of my Nexus 7, but how much of a threat to Apple is it?
26:50 Where does Yahoo go from here? We reckon they’ll focus on mobile.
33:26 Ofcom – the latest report shows that it’s still all about mobile.